Can't Start Recording "Starting The Output Failed Check Log For Info. Note: If You Are Using HVENC Or AMD Encoders Make Sure Drivers Are Up To Date"

zOOpygOOpert · Aug 5, 2024

I keep getting this error but my logs are different each time, I'm using the AMD encoder, so I'm not entirely sure what the problem is.
Here's My Latest Log

09:09:11.127: CPU Name: AMD Ryzen 5 5600G with Radeon Graphics
09:09:11.127: CPU Speed: 3893MHz
09:09:11.128: Physical Cores: 6, Logical Cores: 12
09:09:11.128: Physical Memory: 7519MB Total, 1114MB Free
09:09:11.128: Windows Version: 10.0 Build 22631 (release: 23H2; revision: 3880; 64-bit)
09:09:11.128: Running as administrator: false
09:09:11.128: Windows 10/11 Gaming Features:
09:09:11.128: Game DVR: On
09:09:11.128: Game Mode: Probably On (no reg key set)
09:09:11.129: Sec. Software Status:
09:09:11.130: Microsoft Defender Antivirus: enabled (AV)
09:09:11.131: Windows Firewall: enabled (FW)
09:09:11.131: Current Date/Time: 2024-08-05, 09:09:11
09:09:11.131: Browser Hardware Acceleration: true
09:09:11.131: Hide OBS windows from screen capture: false
09:09:11.131: Qt Version: 6.6.3 (runtime), 6.6.3 (compiled)
09:09:11.131: Portable mode: false
09:09:11.382: OBS 30.2.2 (64-bit, windows)
09:09:11.382: ---------------------------------
09:09:11.410: ---------------------------------
09:09:11.410: audio settings reset:
09:09:11.410: samples per sec: 48000
09:09:11.410: speakers: 2
09:09:11.410: max buffering: 960 milliseconds
09:09:11.410: buffering type: dynamically increasing
09:09:11.413: ---------------------------------
09:09:11.413: Initializing D3D11...
09:09:11.413: Available Video Adapters:
09:09:11.415: Adapter 0: AMD Radeon RX 6400
09:09:11.415: Dedicated VRAM: 4247556096 (4.0 GiB)
09:09:11.415: Shared VRAM: 3942236160 (3.7 GiB)
09:09:11.415: PCI ID: 1002:743f
09:09:11.415: HAGS Status: Disabled (Default: No, Driver status: Unsupported)
09:09:11.415: Driver Version: 32.0.11029.1008
09:09:11.415: output 0:
09:09:11.415: name=SONY TV
09:09:11.415: pos={0, 0}
09:09:11.415: size={1920, 1080}
09:09:11.415: attached=true
09:09:11.415: refresh=59
09:09:11.415: bits_per_color=8
09:09:11.415: space=RGB_FULL_G22_NONE_P709
09:09:11.415: primaries=[r=(0.634766, 0.335938), g=(0.285156, 0.608398), b=(0.146484, 0.060547), wp=(0.280273, 0.290039)]
09:09:11.415: relative_gamut_area=[709=1.023278, P3=0.754331, 2020=0.541182]
09:09:11.415: sdr_white_nits=80
09:09:11.415: nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
09:09:11.415: dpi=144 (150%)
09:09:11.415: id=\\?\DISPLAY#SNYEA01#7&9489142&0&UID260#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
09:09:11.415: alt_id=\\.\DISPLAY1
09:09:11.416: Adapter 1: AMD Radeon(TM) Graphics
09:09:11.416: Dedicated VRAM: 519847936 (0.5 GiB)
09:09:11.416: Shared VRAM: 3942236160 (3.7 GiB)
09:09:11.416: PCI ID: 1002:1638
09:09:11.416: HAGS Status: Disabled (Default: No, Driver status: Unsupported)
09:09:11.416: Driver Version: 31.0.21910.11004
09:09:11.416: Loading up D3D11 on adapter AMD Radeon RX 6400 (0)
09:09:11.449: D3D11 loaded successfully, feature level used: b000
09:09:11.449: DXGI increase maximum frame latency success
09:09:11.449: D3D11 GPU priority setup failed (not admin?)
09:09:11.533: ---------------------------------
09:09:11.533: video settings reset:
09:09:11.533: base resolution: 1920x1080
09:09:11.533: output resolution: 1920x1080
09:09:11.533: downscale filter: Bicubic
09:09:11.533: fps: 60/1
09:09:11.533: format: NV12
09:09:11.533: YUV mode: Rec. 709/Partial
09:09:11.534: NV12 texture support enabled
09:09:11.534: P010 texture support not available
09:09:11.535: Audio monitoring device:
09:09:11.535: name: Default
09:09:11.535: id: default
09:09:11.535: ---------------------------------
09:09:11.538: No AJA devices found, skipping loading AJA UI plugin
09:09:11.538: Failed to initialize module 'aja-output-ui.dll'
09:09:11.539: No AJA devices found, skipping loading AJA plugin
09:09:11.539: Failed to initialize module 'aja.dll'
09:09:11.539: Skipping module '../../obs-plugins/64bit/chrome_elf.dll', not an OBS plugin
09:09:11.540: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
09:09:11.541: Failed to load 'en-US' text for module: 'decklink-captions.dll'
09:09:11.542: Failed to load 'en-US' text for module: 'decklink-output-ui.dll'
09:09:11.543: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
09:09:11.543: Failed to initialize module 'decklink.dll'
09:09:11.552: Skipping module '../../obs-plugins/64bit/libcef.dll', not an OBS plugin
09:09:11.552: Skipping module '../../obs-plugins/64bit/libEGL.dll', not an OBS plugin
09:09:11.552: Skipping module '../../obs-plugins/64bit/libGLESv2.dll', not an OBS plugin
09:09:11.565: [obs-browser]: Version 2.23.5
09:09:11.565: [obs-browser]: CEF Version 103.0.5060.134 (runtime), 103.0.0-5060-shared-textures.2594+gc69ad37+chromium-103.0.5060.134 (compiled)
09:09:11.688: [noise suppress]: NVIDIA denoiser disabled, redistributable not found or could not be loaded.
09:09:11.688: Failed to get NVVideoEffects.dll version info size
09:09:11.689: [NVIDIA VIDEO FX]: FX disabled, redistributable not found or could not be loaded.
09:09:11.724: [obs-websocket] [obs_module_load] you can haz websockets (Version: 5.5.2 | RPC Version: 1)
09:09:11.724: [obs-websocket] [obs_module_load] Qt version (compile-time): 6.6.3 | Qt version (run-time): 6.6.3
09:09:11.724: [obs-websocket] [obs_module_load] Linked ASIO Version: 103002
09:09:11.732: [obs-websocket] [obs_module_load] Module loaded.
09:09:11.736: [vlc-video]: Couldn't find VLC installation, VLC video source disabled
09:09:11.745: ---------------------------------
09:09:11.745: Loaded Modules:
09:09:11.745: win-wasapi.dll
09:09:11.745: win-dshow.dll
09:09:11.745: win-capture.dll
09:09:11.745: vlc-video.dll
09:09:11.745: text-freetype2.dll
09:09:11.745: rtmp-services.dll
09:09:11.745: obs-x264.dll
09:09:11.745: obs-websocket.dll
09:09:11.745: obs-webrtc.dll
09:09:11.745: obs-vst.dll
09:09:11.745: obs-transitions.dll
09:09:11.745: obs-text.dll
09:09:11.745: obs-qsv11.dll
09:09:11.745: obs-outputs.dll
09:09:11.745: obs-filters.dll
09:09:11.745: obs-ffmpeg.dll
09:09:11.745: obs-browser.dll
09:09:11.745: image-source.dll
09:09:11.745: frontend-tools.dll
09:09:11.745: decklink-output-ui.dll
09:09:11.745: decklink-captions.dll
09:09:11.745: coreaudio-encoder.dll
09:09:11.745: ---------------------------------
09:09:11.745: ---------------------------------
09:09:11.745: Available Encoders:
09:09:11.745: Video Encoders:
09:09:11.745: - ffmpeg_svt_av1 (SVT-AV1)
09:09:11.745: - ffmpeg_aom_av1 (AOM AV1)
09:09:11.745: - h264_texture_amf (AMD HW H.264 (AVC))
09:09:11.745: - h265_texture_amf (AMD HW H.265 (HEVC))
09:09:11.745: - obs_x264 (x264)
09:09:11.745: Audio Encoders:
09:09:11.745: - ffmpeg_aac (FFmpeg AAC)
09:09:11.745: - ffmpeg_opus (FFmpeg Opus)
09:09:11.745: - ffmpeg_pcm_s16le (FFmpeg PCM (16-bit))
09:09:11.745: - ffmpeg_pcm_s24le (FFmpeg PCM (24-bit))
09:09:11.745: - ffmpeg_pcm_f32le (FFmpeg PCM (32-bit float))
09:09:11.745: - ffmpeg_alac (FFmpeg ALAC (24-bit))
09:09:11.745: - ffmpeg_flac (FFmpeg FLAC (16-bit))
09:09:11.745: ==== Startup complete ===============================================
09:09:11.797: All scene data cleared
09:09:11.797: ------------------------------------------------
09:09:11.799: [win-wasapi: 'Desktop Audio'] update settings:
09:09:11.799: device id: default
09:09:11.799: use device timing: 1
09:09:11.800: [Loaded global audio device]: 'Desktop Audio'
09:09:11.800: [win-wasapi: 'Mic/Aux'] update settings:
09:09:11.800: device id: default
09:09:11.800: use device timing: 0
09:09:11.800: [Loaded global audio device]: 'Mic/Aux'
09:09:11.801: [duplicator-monitor-capture: 'Display Capture'] update settings:
09:09:11.801: display: SONY TV (1920x1080)
09:09:11.801: cursor: true
09:09:11.801: method: DXGI
09:09:11.801: id: \\?\DISPLAY#SNYEA01#7&9489142&0&UID260#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
09:09:11.801: alt_id: \\.\DISPLAY1
09:09:11.801: setting_id: \\?\DISPLAY#SNYEA01#7&9489142&0&UID260#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
09:09:11.801: force SDR: false
09:09:11.803: Switched to scene 'Scene'
09:09:11.803: ------------------------------------------------
09:09:11.803: Loaded scenes:
09:09:11.803: - scene 'Scene':
09:09:11.803: - source: 'Display Capture' (monitor_capture)
09:09:11.803: ------------------------------------------------
09:09:11.876: WASAPI: Device 'Headphone (Realtek(R) Audio)' [48000 Hz] initialized (source: Desktop Audio)
09:09:11.885: WASAPI: Device 'Headset Microphone (Realtek(R) Audio)' [192000 Hz] initialized (source: Mic/Aux)

Help is appreciated

Suslik V · Aug 5, 2024

This log has no recording attempt in it. Try to record something. If error raised then upload the log-file (only then close OBS).

Baghira · Aug 30, 2024

Hello everyone,
i am facing the very same problem here. I freshly installed OBS and tried to record a window, but the moment i click on recording i get the very same error message "Starting The Output Failed Check Log For Info. Note: If You Are Using HVENC Or AMD Encoders Make Sure Drivers Are Up To Date". Actually nothing is recorded.

After checking the logfile i don't get any further insight into why the recording fails. This is the last log file i got:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

https://obsproject.com/logs/9wr4u0qBXORem7q6

As you can see in the log i am using a relatively old system, but it is stable and drivers are up-to-date as far as possible.

Do you see any information on why the recording does not work and how to solve that issue?

qhobbes · Aug 30, 2024

@Baghira you need to use an older version of OBS, such as 27.2.4. Link in sig.

Baghira · Aug 30, 2024

Hi qhobbes,
thank you very much. Yes that solved the problem!
May i ask what has changed since that version and is causing to fail in the newer version on my system?

Suslik V · Aug 30, 2024

Code:

09:39:27.473: [qsv encoder: 'simple_video_recording'] debug info:
09:39:27.497: [qsv encoder: 'msdk_impl'] Specified object/item/sync point not found. (MFX_ERR_NOT_FOUND)

@Baghira code for hardware encoder from NVIDIA was updated, so it requires newer CPU/GPU. Details:

OBS 30.0 can't start QSV recording anymore

I've been using QSV recording with OBS for many prior versions on Windows 10, but when I tried installing OBS 30.0 today my recordings will not start. I noticed in the recording settings screen there are now 2 different QSV options, one of them says "deprecated" which was what mine was initially...

obsproject.com

Can't Start Recording "Starting The Output Failed Check Log For Info. Note: If You Are Using HVENC Or AMD Encoders Make Sure Drivers Are Up To Date"

zOOpygOOpert

New Member

Suslik V

Active Member

Baghira

New Member

Analyzer | OBS

Attachments

qhobbes

Active Member

Baghira

New Member

Suslik V

Active Member

OBS 30.0 can't start QSV recording anymore